Skip to main content
Daily Record

New Experian credit score change to include rental payments for first time

More than 40 per cent of people (44%) are set to drop down a score banding after the changes being introduced by Experian.

Borrowers will see their credit score take account of rental payments for the first time under a major overhaul being rolled out by Experian to better reflect how credit applications are assessed by lenders.

The changes will see Experian offer a more detailed view of information on credit reports and ways to improve scores. It includes an expansion of the score range, from 0-999 previously, now up to 1,250, with the five bands also updated with new names and refreshed descriptions - scrapping ‘poor’ and ‘very poor’ along with the use of the colour red to be less distressing to borrowers.

More than 40 per cent of people (44%) are set to drop down a score banding after the changes, given the expanded credit scoring.

Experian said 42 per cent are also likely to move up a banding, while 14 per cent will see their score band remain the same.

Experian stressed the changes will not impact on someone’s ability to get credit, while eligibility for mortgages, loans or credit cards remains unchanged.

A credit score is a personalised number that lenders use to assess creditworthiness, or how likely a borrower is to repay money.

A higher score means borrowers are more likely to get approved for a loan and offered better rates.

The new model takes account of new data, such as rental payments, as well as financial behaviours that banks and lenders increasingly value, it said.

This includes cutting overdraft use, avoiding credit card advances and making mortgage overpayments, as well as a more detailed look at regular payments on mobile phone contracts and how often a customer may switch provider.

The scoring changes will give people a clearer picture of their borrowing potential and more ways to improve their score, according to Experian.

The Daily Record

Latest Personal Finance News

Experian - one of three main credit reference agencies - said lenders are looking for three key points when someone makes an application for credit.

These are:

  • Affordability - including income, employment status and expenditure
  • Credit report and score - looking at how they have managed credit in the past six years
  • Lender’s own records - looking at whether they have been a customer with that lender before

Edu Castro, managing director of Experian consumer services in the UK and Ireland, said: “The way people manage their money has evolved, and our score has evolved too.

“Our new Experian credit score better reflects more of the everyday financial behaviours that matter – like paying rent or reducing overdraft use – offering a clearer understanding of the information on your credit report.

“This means people get a more personalised view of how they’re doing financially and more practical ways to improve their score, helping unlock better borrowing opportunities for the future.”

The Daily Record

Financial help for Scots

People expected to benefit from the changes in particular include those looking to improve their score, while it is also particularly helpful for those with a limited credit history.

The new scoring will start to be rolled out in November and will reach all UK customers by the end of 2025, with existing customers seeing their score automatically updated and emailed once available.

Those using the free app and credit score service will be able to access the new features, with indicative examples of how scoring is affected by financial behaviours, while a more detailed and personal assessment is available on the paid-for service.

Borrowers can also access their full credit report for free.

Article continues below
Follow Daily Record:


Personal financeCost Of LivingRetail and Consumer
reach logo

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the "Do Not Sell or Share my Data" button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Terms and Conditions.